Built for Shopify Merchants

Stop Babysitting
Your Returns.

Return Automator handles refunds, store credit, and shipping labels automatically — all in under 60 seconds. Zero manual work. Happier customers.

Install on Shopify — Free See How It Works
14-day free trial
No credit card required
2-minute setup
Cancel anytime
🔒 returns.yourstore.com/portal
Order
#1042 — The Snowboard Pro
Return Reason
Doesn't fit as expected
Select items to return
Snowboard Pro — XL Blue
$349.00
Binding Set — Standard
$89.00
🎁 Store Credit Issued: $357.73 (+2.5% bonus!)
🎁 Store Credit
$357.73 — includes 2.5% bonus
💳 Original Payment
$342.00 back to your card
🔄 Exchange
Get a different size or color
Scan at USPS or UPS • No printer needed

Returns Are Eating
Your Business Alive

Every manual return costs you time, money, and customers. Here's what you're losing right now.

0
hours lost per week

Manual Processing Kills Productivity

The average Shopify merchant spends 4+ hours every week manually handling returns — time you could spend growing your business.

💸
0%
of shoppers check return policy before buying

A Bad Return Policy Kills Conversions

Two-thirds of customers check your return policy before making a purchase. A clunky process means abandoned carts — period.

📉
0%
of customers buy again after a good return experience

Returns Are a Retention Opportunity

A smooth return doesn't lose you a customer — it creates a loyal one. 96% of shoppers say a positive return experience drives repeat purchases.

Fully Automated in 3 Steps

From return request to resolved in under 60 seconds — completely hands-free.

1

Customer Submits Return

Your customer visits the branded return portal, enters their order number, selects items, picks a refund method, and optionally uploads damage photos.

2

System Does Everything

Instantly issues a refund or gift card in Shopify, generates a prepaid UPS/USPS label with a QR code, and tags the order. All automatically.

3

Customer Gets Confirmation

A branded email lands in the customer's inbox with the shipping label, QR code, tracking number, and refund summary. Done.

Everything You Need.
Nothing You Don't.

💳

Instant Shopify Refunds

Automatically refunds the original payment method through Shopify's API — no manual steps, no delays, no mistakes.

🎁

Store Credit with Bonus

Issue real Shopify Gift Cards automatically. Add a 2.5% bonus to incentivize store credit over cash — keeps money in your ecosystem.

Revenue Saver
📦

Prepaid Return Labels

Real UPS and USPS labels generated automatically via Shippo. QR code displayed so customers never need to print anything.

🤖

Keep-Item Rule

For low-value items, automatically refund the customer and let them keep the product. Saves you return shipping costs completely.

Unique Feature
📸

Damage Photo Uploads

Customers can photograph damaged items during the return flow. Photos stored permanently in cloud — never lost on updates.

📧

Automated Email Confirmations

Beautiful branded emails with the QR code, label download, tracking number, and refund summary — sent automatically, every time.

🔄

Exchange Support

Customers can request size, color, or variant exchanges — requests are logged and flagged for your review in the dashboard.

📊

Admin Dashboard

View all return records, filter by status, see damage photos, configure return windows, fees, and bonuses — all in one place.

🔒

Secure by Default

All Shopify webhooks verified with HMAC-SHA256. Merchant tokens encrypted. GDPR-compliant customer data handling.

<60s
Average return processing time
0
Manual steps required by merchant
0%
Customer retention after good return
0hr
Weekly hours saved per merchant

Start Free. Scale as You Grow.

No hidden fees. Billed through your Shopify account.

Starter
Free
forever
10 returns / month
  • Return portal
  • Email confirmations
  • Cash refunds
  • QR code labels
Get Started Free
Growth
$19
per month
100 returns / month
  • Everything in Starter
  • Damage photo uploads
  • Store credit + bonus
  • Admin dashboard
Start Free Trial
Enterprise
$149
per month
Unlimited + API access
  • Everything in Pro
  • White-label portal
  • Custom domain
  • API access
  • Dedicated support
Contact Sales

Common Questions

Most merchants are fully live in under 10 minutes. Install the app, connect your Shippo account for labels, and you're done. Your return portal is immediately accessible to customers.
A free Shippo account is recommended for real UPS/USPS labels. Without it, the app still works — refunds and store credit are fully functional, but labels will be in demo mode.
Your return portal is hosted at a unique URL you share with customers — add it to your order confirmation emails, your website's footer, and your Shopify "Returns Policy" page.
We issue a real Shopify Gift Card automatically. The customer receives a unique code they can use at checkout on your store. You can optionally offer a 2.5% bonus to encourage store credit over cash refunds.
For items below a threshold you set (e.g. under $25), Return Automator automatically refunds the customer and tells them to keep the item. This eliminates return shipping costs for low-value products — a huge money saver.
Yes. Return Automator implements all required Shopify GDPR webhooks (customer data request, customer redact, shop redact). Customer data is handled in accordance with GDPR and Shopify's partner requirements.

Ready to Automate
Your Returns?

Join merchants saving hours every week. Start your 14-day free trial today — no credit card required.

Install on Shopify — It's Free
14-day free trial · Cancel anytime · 2-minute setup